In this session, you will learn how to view/join Scheduled Cafe meetings. We will also cover the Cafe features and meeting archives.

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In this session, you will learn about managing the Group Lobby for drop-in appointments.

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In this session, you will learn about the Knock on Door and Chat Tool Features. We will also do an overview of the Chat Archive.

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In this session, you will learn how to create personal office hours for students to schedule appointments. We will focus on the Calendar and Settings feature from the left-hand panel.

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In this session, you will learn about the adding group users and how to create office hours for those users.

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In this session, you will learn how to customize your ConexED Card. We will focus on customization and settings associated with your ConexED Card.

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In this session, you will learn how to customize your ConexED Card. We will focus on customization and settings associated with your ConexED Card.

Register here.

In this session we will go over the following group virtual lobby features; • The moderator lobby view shows students in order of arrival. • Group users/moderators have the ability to chat with multiple students in the lobby at once. • The student panel/name view has been increased in the lobby, moderator view. • The group lobby wait time resets when a student joins a separate lobby.

Register here.

Register here: https://cc.craniumcafe.com/group/conexed-customer-success--onboarding/workshops

Register here: https://cc.craniumcafe.com/group/conexed-customer-success--onboarding/workshops

The purpose of this Classroom session is to provide ConexED platform training, specific to Counselors and Advisors offering online counseling (scheduled meetings and knock on door) support. We will cover the following topics:

• Brief student experience, focusing on “schedule meeting” as this is the feature that online counseling will begin using.
• Logging into ConexED
• Brief overview of the left hand panel (change status as “Offline”, show Student Support Directory, etc.)
• Customize ConexED card
• Calendar & Scheduler Settings – create office hours, calendar integration
• Campus Calibrate structure (department shell & groups within each department)
• Calendar tab – view office hours, busy events, appointments, make updates to this view using the “Calendar Settings” options
• Student Lookup – schedule appointments, view notes and meeting history, add/view alerts
• Reports
• Cafe Meetings
• View scheduled appointments, join meetings
• Cafe features and functions, replicating in-office interactions; including but not limited to Share Screen, Whiteboard, Document Library, Closed Captioning and Adding Notes and Reason Codes features
• Archives
• Help Desk